There are a few things to remember when recycling cartridges:
Please note, There are new generation (sometimes known as V1 or new version) HP301 and HP301XL cartridges and are both eligible on this scheme but do have different prices. Any date on the cartridge after 01/07/2014 is classed as new generation for both black and colour. In order to find out what date your cartridge is please see the diagram below:
Intros or starter Cartridges
Please ensure you check your cartridges for starter or intro cartridges. On HP cartridges this is usually presented by the word 'Intro' or 'Starter' on the label but on Samsung's it is typically represented by an S after the code. If the cartridge came with your printer then it is most likely a starter or an intro cartridge. These do not always have a value. If you are unsure please contact us before sending your printer cartridges.
Instant Ink Cartridges
Unfortunately due to stipulations with HP we are unable to take any instant HP ink cartridges, any that are sent in will not have a value and cannot be returned.
Typically Instant Ink cartridges are larger than normal as image above shows, however other examples of different versions of instant ink cartridges are below: (All ‘Set-up H’ cartridges are not recyclable under the instant ink exclusions).
HP Protected Cartridge Error Message
Hewlett-Packard (HP) have introduced this ‘HP cartridge protection’ update on their ink cartridges as part of their latest update to lock the ink cartridges to a specific printer so that you cannot use that ink cartridge again in any other printer(s). This happens as soon as an ink cartridge is installed into a HP printer and "locks" itself to that specific printer, which means that it can only be used in this particular machine. This also means that if you were to get an identical model of your printer you cannot use the same cartridge in the replacement model and also the cartridge becomes non-recyclable as it cannot be refilled, recycled or remanufactured to use in another printer and it will just end up in landfill, in other words an anti-recycling device.
What this means to you, the customer is that certain HP compatible cartridges that are inserted into your printer will show a "HP protected cartridge" error message on their computer. This means that they will not work with your printer and will only work with the 1st printer that the cartridge(s) are inserted into. This can be easily resolved by following the step-by-step guide which is below the following image of the error message:
Turn off HP Cartridge Protection Setting or Remove a “HP protected cartridge” error
Preventing the error message from appearing in the first place can be achieved by disabling the original cartridge protection feature in your printer settings.
If your printer does not have internet features:
If your Hewlett-Packard printer does not have any internet features you can simply go into your printer settings which can be located on your printer menu and you will see the option to disable the HP cartridge protection. Just select the disable option and click Apply and Save if necessary.
If your printer has internet features:
- Open up a web browser and enter your printer’s IP address on the web address. Your printer’s IP address can be found on your printer settings by navigating your way to network setup options.
- This will open up the printer’s Embedded Web Server. Click on the Settings option and to the left hand side select HP Cartridge Protection.
- Make sure you select Disable HP Cartridge Protection and click Apply or Save.
The difference between Original, Remanufactured and Compatible:
Original equipment manufacturer (OEM)
An original cartridge is a brand new cartridge manufactured by the same brand that made your printer. So an original cartridge for a HP printer is manufactured by HP.
Genuine or Virgin
Another name for an original printer cartridge.
This is a brand new cartridge made by a third-party manufacturer. They have no affiliation with the original manufacturers of the printer, any change/alteration to the OEM core body will make this a compatible cartridge rather than remanufactured and the cartridges have not been used before and made from new parts. These compatibles usually infringe the copyright so can cause legal issues.
These are original cartridges which have been used once, returned, cleaned and refilled and will work in the same way as originally. Page yields are estimates only from the manufacturers, usually based on a 5% coverage, and will obviously vary according to usage.
These are original printer cartridges which have been used once, returned, cleaned, all working parts replaced and then refilled.
Page yields are estimates only from the manufacturers, usually based on a 5% coverage, and will obviously vary according to usage.
Apple, Brother, Dell, HP, IBM, Lexmark, Canon, Epson, Xerox and other manufacturer brand names and logos are registered trademarks of their respective owners. Any and all brand name designations or references are made solely for purposes of demonstrating compatibility of ink cartridges.
Where do you collect cartridges from?
We are a UK-wide collector of inkjet cartridges, so wherever you are based in the UK, we'll buy your printer cartridges from you and then recycle them. We have regular clients from across the nation, including Leeds, Nottingham, London, Birmingham, Leicester, Newcastle, Manchester, Liverpool, Cambridge, Sheffield, Peterborough, Oxford, Milton Keynes and Northern Ireland.